We guarantee the quality of our merchandise and our service, and we want you to be absolutely happy with your Henri Girl Purchase. If you are not completely satisfied with your purchase, please see our guidelines below, or contact us for help with a return or exchange.
Online Return Policy
Returns will be accepted for refund within 21 days with your original invoice or receipt. Returns must be new and unworn, unwashed, and unaltered, in the original condition with tags attached. Sale Items are FINAL SALE.
If product was damaged or shipped incorrectly, please call Customer Care at 850-575-0952 and we will gladly help you with a replacement. You will not be charged for shipping of replacement items.
To make a return or exchange, follow the instructions on your return form, included with your package. Online returns are not able to be returned at store locations and must be returned to following address with return slip included:
The following guidelines apply:
- All returned items must be in original condition, unworn with tags still attached.
- All Sale items are FINAL SALE
- Shipping charges are non-refundable
Refunds and Processing
Refunds will be processed within approximately 3-5 business days after we receive your return. Original shipping charges are non-refundable. An email will be sent once the return has been fully processed.